| Quality Statement |
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L&H Diversified Manufacturing’s Quality Assurance policy is to continuously exceed the expectations of our customer’s requirements for the quality and delivery of the products and services we provide. Quality is defined as an attitude of excellence at L&H Diversified Manufacturing, and shall be reflected in our goal of achieving total customer satisfaction. L&H Diversified Manufacturing shall constantly improve its Management System Processes, in accordance with the ISO9001:2008 Quality Management System Standard, and other sound business practices. Our attitude toward excellence shall be established throughout the organization, and in the ethical manner in which we conduct our business, with all ‘other interested parties.’ To help us achieve this we shall: · Create constancy of purpose for improvement of product and service · Improve constantly and forever every process for planning, production, and service. · Remove barriers that rob people of pride of workmanship. · Put everyone in the company to work to accomplish the transformation. Corporate Measureables: 1. Total Customer Satisfaction 2. 100% On-time Delivery 3. Sales Growth, with fair return on investment. 4. Develop and track ‘Core Process Measureables’ to support the above.
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